Frequently Asked Questions
Do you charge for delivery?
Yes, we charge a 10% delivery charge to ensure that your order arrives fresh and on time.
How far in advance do I need to place an order?
So that we can maintain our high standards of freshness and prompt delivery to our clients, orders must be received by 3pm for next day delivery.
What if I need to cancel?
We require at least 24 hours notice for all cancellations. Because we use only the freshest produce and meats for every order, we must charge a 50% fee for same-day cancellations.
What forms of payment do you accept?
We accept payment via corporate accounts, corporate checks, American Express, Visa, and MasterCard. Regretfully, we cannot accept personal checks.
Does Yum Yum 2 Go cater on weekends?
We do. To make special weekend arrangements, please contact is at our home offices at 212-582-0220 x2
Does Yum Yum 2 Go have a minimum for orders?
Yes. There is a $150 (does not include applicable 8.875% sales tax)
Does Yum Yum 2 Go offer full-service catering or other catering/event services?
Yes. Yum Yum 2 Go’s sister company, Yum Yum Chefs, is available for all of your catering needs – from rentals, service staff, and bartenders to upscale menu offerings and event consulting. Visit us at www.yumyumchefs.com or call our home offices at 212-582-0220 x2 for more information.
Can my company sample your food?
In most cases, Yum Yum 2 Go does not offer product samples. Under special circumstances, we may be able to accommodate your request. Please contact us at our home offices at 212-582-0220 x1. Delivery charges do apply.
Will Yum Yum share my personal information with third parties?
In a word, no. More specifically...
Yum Yum Customer Privacy Policy
We respect your privacy, and take great care to safeguard information in our possession. Your preferences for use of your information are our highest priority.
The Yum Yum NYC, LLC family of companies (Yum Yum NYC, Yum Yum Chefs, Yum Yum 2 Go) takes seriously the protection and proper use of your personal information, including credit card numbers.
Yum Yum does not share customer information (including e-mail addresses) outside the Yum Yum family of companies unless it is necessary to provide you with products or services available from Yum Yum. We may also disclose information when you tell us to do so, to identify or contact you, to protect your rights or the rights of Yum Yum or as required by law.
Even within the Yum Yum family of companies, we restrict access to your information to those individuals who need it to provide you with products or services available from Yum Yum. We will never sell or provide your information to third-party companies.
The Yum Yum NYC family of companies is happy to provide further details of our privacy policies. For information regarding online privacy policy, e-mail privacy, cookies and other Internet or direct mail related considerations, please contact us at 212-582-0220 / info@yumyum2go.com to request a written copy of the Yum Yum NYC privacy policy or to opt-out of our mailing list at any time.
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